Refund policy
Tiny People Organics will gladly accept returns. Items must be returned within 14 days from the date of delivery. Please return all items in its original packaging and with the original hangtags. Tiny People Organics will not accept any items that have been washed, worn, stained, damaged or altered in any way. Items that do not meet these conditions will be returned to the sender, minus the shipping costs for returning the items.
An item can be exchanged. If the new item is less expensive the amount will be credited. When an item is more expensive you will be given a new invoice and a new payment request. The old invoice will be credited and refunded to the account it was paid from.
All returns should be accompanied by a note with the order number, reason of return and wish for exchange or refund. Unidentifiable returns may not be possible to refund. Returns will be handled within 5 working days from receiving the return. The returned items will be refunded to the same card or account that they were paid from. Shipping costs will not be refunded.
Tiny People Organics recommends sending your return with traceable post, so please keep your track & trace receipt to track your order. We have no information on your return while it is on its way to us. Shipping costs for returning are the responsibility of the customer. Lost packages will not be refunded.
If Tiny People Organics sent the wrong item or the item appears to be defect upon arrival, notify Tiny People Organics within 14 days from receiving the item(s). We will refund the return shipping costs and send you the new and correct items as soon as possible, if stock is available.
Return Address
Tiny People Organics - Catharina Biester
Wichertstr. 45
10439 Berlin GERMANY